“The course was an eye-opener for me and had revealed new ideas and processes that I did not imagine before. I had a misconception of S&OP as a difficult and impractical process. Through the course, I had learned that it was not a set of rules and KPI’s, but rather a means for collaboration and consensus-based decisions.”
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Supply Chain Director, Sanofi – Aventis Singapore, Inc“The most valuable outcome were the hands-on activities that gave the participants firsthand experience in dealing with S&OP issues such as: different views of forecast, different interest of different department in the business and the advantages of establishing a single view of demand and supply.”
VP Business Development, ISCS
“Pavel has helped us to see our business from a whole new perspective and designed automated reports to support our planning and evaluation meetings and make better decisions sooner. His contribution is very valuable.”
Managing Director, Turck, s.r.o.
“Mr. Novak has in dept knowledge of S&OP process as well as everything you need to know about business forecasting process. I strongly recommend M Novak if your business needs assistance in those field.”
Supply Chain and Operation Management, GCP Inc.
“The course was extremely interesting and full of good content. Certainly took away some reassurances that the direction we are working in is in line with best practice. Also took a few ideas for some enhancements / additions we could make.”
Head of Sales and Operations Planning, Business Process Optimization, Global Supply Chain, BASF
“Great learning experience with lot of real life practical examples.
To learn how we can develop a basic forecasting tool from EXCEL is just fascinating!”
Manager – Sales Planning Allocation, Proton Edar Sdn Bhd, Malaysia
“Mr. Novak has indepth knowledge of demand planning, forecasting and business management processes, the tools, the theory and the applications. We use him to train our own staff, our customer’s staff and to support us when we have specific needs we are unable to address.
Highly professional we do not hesitate to even refer our customers directly to him if required.”
Directeur principal chez Raymond Chabot Grant Thornton, Quebec, Canada
“The workshop was very informative and provide participants with the relevant theory to be good forecaster and data analyst. In addition, the workshop provides participant with all the relevant skill set and tools to produce accuracy and reliable short-term forecast in the supply chain sales/marketing business sector.”
Customer Services Operation Manager,
GUYANA POWER & LIGHT Inc.
“I would like to express my heartfelt gratitude as the virtual/online workshop has provided me with the expertise and an expanded my knowledge in my field. The workshop was a success for me…”
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Demand Planner, Trinidad Tissues Limited“Jaguar-APS has successfully completed Sales and Operations Planning and Demand Forecasting Strategic Value Assessment (SVA) for Walmark.”
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CFO / COO Walmark,
Czech Republic, Pharmaceuticals“Retail Planning Software – Working with Charles was a really eye-opening experience. He clearly knows his subject matter inside and out, and was able to communicate the various forecasting methodologies, pros and cons, and influencing parameters.”
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CMO at TXT Group, TXT Group“As professional Event Organizers we are able to contrast your services with numerous other consultants we have hired throughout the world. My entire team have found your commitment and credentials to be among the most professional including the quality of your seminar presentation and content.”
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Operations Director, IBN International“The workshop matches my expectations. I aimed to understand forecasting theory, industry environment, and gain experience on existing tools.
The workshop was practical with series of hands on activities. Although I am not responsible for hands on, it provided condense environment for me to experience execution.”
Senior Director Supply Chain & QA, McDonald’s (China) Co., Ltd.
“Very knowledgeable in the field of Demand Planning, Software Selection and Implementation. We could not challenge the software vendors as well without him; we just don’t have the right knowledge.”
Vice-President Strategy and Performance,Bonduelle Amérique du Nord Montreal, Canada, Bonduelle
“We were quite satisfied with the overall outcome of the work shop. Trainer, whose mastery of the topic was quite apparent, was very lucid and patient. Personal attention was also not lacking with participants having individual sufficient time with Charles both inside and outside the workshop.”
Regional Director – Supply Chain Management, Asia Pacific at Perfetti Van Melle Asia Pacific
“The 3-day S&OP workshop was a fulfilling experience. The class offered a large scope – enough to understand the whole S&OP process, but also went into a good amount of detail about the forecasting techniques and the mathematical and statistical models.”
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Demand Planning Manager, Transport Robert (1973) Ltée“Charles is a fully committed and highly skilled professional. During the project we handled together, its help and strong knowledge about both organizations and supply chain have been definitely key success factors. I hope working again with him, without any doubt.”
Business & Technical Advisor, SAP
“Coming from a professional event organiser background, we are really impressed with the quality of your workshop delivery. You always delivered the workshops very professionally and we have countless excellent reviews and feedbacks from our delegates who attended your workshops, on your diligence, passion and in-depth knowledge on the topic.”
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Conference organizer, Marcus Evans, Singapore“What I like about the workshop is working with forecasting spreadsheets. A walk through the use of these spreadsheets helped us understand how the forecasting methods explained in the workshop are being implemented in the software systems. I’m very satisfied with the overall contents of the workshop.”
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Brand & Category Manager, Tupperware Malaysia Sdn Bhd“Charles has a wealth of experience of demand/supply planning & S&OP from a range of clients. This comes across from the use of examples in industry. I left knowing considerably more about S&OP and one-number forecasting than at the start of the day.”
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PhD Candidate in Management Science,
Lancaster Research Centre for Forecasting,
Department of Management Science
Lancaster University Management School, Lancaster LA1 4YX, United Kingdom“The most valuable outcome of the workshop was that the team got believed on the importance of working in integrated environment and understand the importance of having a process such as the S&OP where all company must working toward one objective, and having a transparency across the entire S&OP process.”
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Vice President-Supply Chain, Al-Nahdi Medical Company“The knowledge of trainer was very rich and valuable. He has a good experience in both theory and practice. The workshop helped me to realize the importance of communicating forecasting with all parties, evaluate the forecasting errors and which ones to use as well as becoming familier with the general role of forecasting in SCM.”
Demand Planning, Sabic, Metal-SBU, SCM, Saudi Arabia
“Charles is a very experienced speaker and the whole training has been going on smoothly and served the purpose. Clear and precise presentation. Good references examples of each topic discussed.”
Marketing Planning Manager, Continental Sime Tyre, Malaysia
“It was the first S&OP training in our company conducted by Charles Novak that was attended by top executives of Jollibee Foods Corporation like the CEO, CFO, CMO, CPO, CIO, Country Business Group Heads, Business Support Head, Business Unit Presidents, HR Heads, Supply Chain Head, Finance Heads, and S&OP implementation team.”
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VP and Finance Head, Jollibee Foods Corporation“The training is not only theoretical but includes real business examples. Having taking so many trainings, Mr. Novak’s course is the one I mostly refer to. The statistical forecast pack / tools he shared helped me a lot in addressing many demand related needs.”
Demand Manager, Beiersdorf, Middle East
“I have had the pleasure of knowing and working with Charles for over 10 years now. He has presented many times at IBF conferences, as well as conducted 2-day workshops on our behalf. His contribution has always been extremely well received.”
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Managing Director, Institute of Business Forecasting & Planning – IBF“I was very satisfied with the teaching approach and the forecasting methods and tools which I can use when back in my office. The trainer has very good knowledge of this subject; introduced us a lot of ways of how to do meaningful data analysis and segmentation.”
Business Analysis & Competitor Intelligence Manager, Astra Zeneca, China
Do you wonder if you need forecasting? How to mine and segment data? How to find patterns in your data? What is the difference in forecasts delivered the traditional way compared to Multi-Tier Causal Analysis? Answers to these questions and more are in the Demand Driven Forecasting Whitepaper.
Statistical Process Control concepts are widely used in manufacturing, however they may be very well applied to improve forecasting as well. Learn how in this Whitepaper.
Application of Statistical Process Control Concepts in Forecasting 
Any of our workshops may be fully customized (including data examples) and delivered privately as an in-house workshop anywhere. Customized training delivered privately to your office boosts problem-solving discussions and delivers great added-value next to cost saving.
Strategic Value Assessment focuses on a all key integration areas of the business and their alignment – Strategy, Process, Methods, Systems and Performance to deliver the road map for continuous improvement and value delivery. Learn why businesses have decided to have the SVA delivered, what was their road map to success and what were the results.
Statistical forecast is a great base, but not the end of the road… Let us inspire you in this Whitepaper by explaining how to plan the demand and work with the statistical forecast to gain the most of it.
Integrated Business Planning: Is It a Hoax or Here to Stay? Integrated Business Planning (IBP) is not new; it is just another name of a mature S&OP process. Comparing forecasts to the operating budget, aligning tactical plans to strategic plans, having a portfolio management process, and going over alternative scenarios for better decisions have always been the vital components of S&OP. The interest of businesses will be best served if vendors put their energy in improving the S&OP technology than in promoting it as a new and improved process technology.