“Jaguar-APS has successfully completed Sales and Operations Planning and Demand Forecasting Strategic Value Assessment (SVA) for Walmark.”
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CFO / COO Walmark,
Czech Republic, Pharmaceuticals“It was the first S&OP training in our company conducted by Charles Novak that was attended by top executives of Jollibee Foods Corporation like the CEO, CFO, CMO, CPO, CIO, Country Business Group Heads, Business Support Head, Business Unit Presidents, HR Heads, Supply Chain Head, Finance Heads, and S&OP implementation team.”
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VP and Finance Head, Jollibee Foods Corporation“Charles has a wealth of experience of demand/supply planning & S&OP from a range of clients. This comes across from the use of examples in industry. I left knowing considerably more about S&OP and one-number forecasting than at the start of the day.”
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PhD Candidate in Management Science,
Lancaster Research Centre for Forecasting,
Department of Management Science
Lancaster University Management School, Lancaster LA1 4YX, United Kingdom“The course was an eye-opener for me and had revealed new ideas and processes that I did not imagine before. I had a misconception of S&OP as a difficult and impractical process. Through the course, I had learned that it was not a set of rules and KPI’s, but rather a means for collaboration and consensus-based decisions.”
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Supply Chain Director, Sanofi – Aventis Singapore, Inc“I have had the pleasure of knowing and working with Charles for over 10 years now. He has presented many times at IBF conferences, as well as conducted 2-day workshops on our behalf. His contribution has always been extremely well received.”
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Managing Director, Institute of Business Forecasting & Planning – IBF“Charles is a fully committed and highly skilled professional. During the project we handled together, its help and strong knowledge about both organizations and supply chain have been definitely key success factors. I hope working again with him, without any doubt.”
Business & Technical Advisor, SAP
“The training is not only theoretical but includes real business examples. Having taking so many trainings, Mr. Novak’s course is the one I mostly refer to. The statistical forecast pack / tools he shared helped me a lot in addressing many demand related needs.”
Demand Manager, Beiersdorf, Middle East
“Coming from a professional event organiser background, we are really impressed with the quality of your workshop delivery. You always delivered the workshops very professionally and we have countless excellent reviews and feedbacks from our delegates who attended your workshops, on your diligence, passion and in-depth knowledge on the topic.”
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Conference organizer, Marcus Evans, Singapore“I was very satisfied with the teaching approach and the forecasting methods and tools which I can use when back in my office. The trainer has very good knowledge of this subject; introduced us a lot of ways of how to do meaningful data analysis and segmentation.”
Business Analysis & Competitor Intelligence Manager, Astra Zeneca, China
“Mr. Novak has in dept knowledge of S&OP process as well as everything you need to know about business forecasting process. I strongly recommend M Novak if your business needs assistance in those field.”
Supply Chain and Operation Management, GCP Inc.
“Great learning experience with lot of real life practical examples.
To learn how we can develop a basic forecasting tool from EXCEL is just fascinating!”
Manager – Sales Planning Allocation, Proton Edar Sdn Bhd, Malaysia
“Charles is a very experienced speaker and the whole training has been going on smoothly and served the purpose. Clear and precise presentation. Good references examples of each topic discussed.”
Marketing Planning Manager, Continental Sime Tyre, Malaysia
“We were quite satisfied with the overall outcome of the work shop. Trainer, whose mastery of the topic was quite apparent, was very lucid and patient. Personal attention was also not lacking with participants having individual sufficient time with Charles both inside and outside the workshop.”
Regional Director – Supply Chain Management, Asia Pacific at Perfetti Van Melle Asia Pacific
“Very knowledgeable in the field of Demand Planning, Software Selection and Implementation. We could not challenge the software vendors as well without him; we just don’t have the right knowledge.”
Vice-President Strategy and Performance,Bonduelle Amérique du Nord Montreal, Canada, Bonduelle
“Mr. Novak has indepth knowledge of demand planning, forecasting and business management processes, the tools, the theory and the applications. We use him to train our own staff, our customer’s staff and to support us when we have specific needs we are unable to address.
Highly professional we do not hesitate to even refer our customers directly to him if required.”
Directeur principal chez Raymond Chabot Grant Thornton, Quebec, Canada
“The most valuable outcome of the workshop was that the team got believed on the importance of working in integrated environment and understand the importance of having a process such as the S&OP where all company must working toward one objective, and having a transparency across the entire S&OP process.”
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Vice President-Supply Chain, Al-Nahdi Medical Company“I would like to express my heartfelt gratitude as the virtual/online workshop has provided me with the expertise and an expanded my knowledge in my field. The workshop was a success for me…”
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Demand Planner, Trinidad Tissues Limited“The course was extremely interesting and full of good content. Certainly took away some reassurances that the direction we are working in is in line with best practice. Also took a few ideas for some enhancements / additions we could make.”
Head of Sales and Operations Planning, Business Process Optimization, Global Supply Chain, BASF
“Retail Planning Software – Working with Charles was a really eye-opening experience. He clearly knows his subject matter inside and out, and was able to communicate the various forecasting methodologies, pros and cons, and influencing parameters.”
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CMO at TXT Group, TXT Group“The workshop was very informative and provide participants with the relevant theory to be good forecaster and data analyst. In addition, the workshop provides participant with all the relevant skill set and tools to produce accuracy and reliable short-term forecast in the supply chain sales/marketing business sector.”
Customer Services Operation Manager,
GUYANA POWER & LIGHT Inc.
“What I like about the workshop is working with forecasting spreadsheets. A walk through the use of these spreadsheets helped us understand how the forecasting methods explained in the workshop are being implemented in the software systems. I’m very satisfied with the overall contents of the workshop.”
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Brand & Category Manager, Tupperware Malaysia Sdn Bhd“Pavel has helped us to see our business from a whole new perspective and designed automated reports to support our planning and evaluation meetings and make better decisions sooner. His contribution is very valuable.”
Managing Director, Turck, s.r.o.
“The workshop matches my expectations. I aimed to understand forecasting theory, industry environment, and gain experience on existing tools.
The workshop was practical with series of hands on activities. Although I am not responsible for hands on, it provided condense environment for me to experience execution.”
Senior Director Supply Chain & QA, McDonald’s (China) Co., Ltd.
“As professional Event Organizers we are able to contrast your services with numerous other consultants we have hired throughout the world. My entire team have found your commitment and credentials to be among the most professional including the quality of your seminar presentation and content.”
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Operations Director, IBN International“The 3-day S&OP workshop was a fulfilling experience. The class offered a large scope – enough to understand the whole S&OP process, but also went into a good amount of detail about the forecasting techniques and the mathematical and statistical models.”
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Demand Planning Manager, Transport Robert (1973) Ltée“The knowledge of trainer was very rich and valuable. He has a good experience in both theory and practice. The workshop helped me to realize the importance of communicating forecasting with all parties, evaluate the forecasting errors and which ones to use as well as becoming familier with the general role of forecasting in SCM.”
Demand Planning, Sabic, Metal-SBU, SCM, Saudi Arabia
“The most valuable outcome were the hands-on activities that gave the participants firsthand experience in dealing with S&OP issues such as: different views of forecast, different interest of different department in the business and the advantages of establishing a single view of demand and supply.”
VP Business Development, ISCS
Situation: Rapid growth globally required strong Sales & Operations planning process. Jaguar-APS was selected to deliver road map and training that would support global implementation.
Situation: After 1 year in a new emerging market in APAC poor forecast accuracy, very low customer service, low credibility of sales forecasts, overproduction of seasonal brands and pressure from parent company to move to number 2 in the market.
Global beer brewing company – APAC
Situation: Very poor forecast accuracy. Silo planning approach, dated inventory wastage, poor customer service, low credibility of forecasts, poor plant utilization due to poor forecasts, low knowledge level of demand planning ‘best practices’, no S&OP, ineffective systems and tools.
Situation: Low margin products, sales driven concentrated forecasting approach, marketing able to ‘push’ in new product launches with unrealistic sales projections resulting in erosion of the profits and poor customer service. Need to forecast at key customer / region and national levels.
Situation: Need to identify the right forecasting software solution for the company and to provide support in its implementation and training. Validate and adjust current S&OP process to support company’s growth in the region.
Situation: Poor forecast accuracy, very low customer service, low credibility of forecasts, poor allocation from parent company or plants, unreasonable financial plans, 12-14 months product lifecycle.
Situation: 100 000+ highly seasonal SKUs, inadequate tools to manage forecasts and supply across 500+ stores across all Canada. Poor demand management process with the following characteristics: no formal exception process, poor internal communications, multiple independent silo forecasts, disconnects between supply chain, marketing, and merchandising all leading to following symptoms: poor supply chain performance, lack of credibility with vendors, poor execution of promotions and new product launches, inadequate customer service, low forecast accuracy, poor product allocation from head office, individual stores also were generating forecasts independently from head office causing significant impact on supply side.
Situation: Independent forecast approach with lack of organizational support, lack of forecast credibility leading to obsolete inventory in excess of 30% of yearly revenue.
Situation: Challenging forecasting environment for motorcycles. Because product is Discretionary spend, changes in economic conditions cause significant swings in demand. Weather conditions play large role in sales patterns. Yearly model changes.
Situation: After years of success with retail planning platform implemented by major North American fashion retailers, the company needed to add a statistical forecasting module that would fully support retail / fashion business. Jaguar-APS has been selected to provide solution methodology that could be used a s a programming guide.
Situation: Poor forecast accuracy, forecast developed in each of local markets independently from others and global HQ, significant overproduction of some and out of stock of other product lines. Financially driven from global to local with poor
Situation: Change in business model from manufacturer and exporter to a company servicing China and APAC regions required proper training of marketing, sales, demand and supply planners.